Effective Date: 27th April 2025
At Web Ninja Solutions Private Limited (“Company,” “we,” “our,” or “us”), we are committed to delivering high-quality digital marketing, website development, SEO, and branding services.
Due to the nature of the services we provide, all payments made to us are final and non-refundable.
Please read this Refund Policy carefully before purchasing or engaging with our services.
1. Services Covered
This policy applies to all services offered by Web Ninja Solutions Private Limited, including but not limited to:
- Website development and design
- SEO (Search Engine Optimization) services
- Digital marketing services
- Branding, advertising, and promotional services
- Consultation and strategy sessions
- Other digital products and customised services
2. No Refunds
All sales are final.
We do not offer refunds, either in full or in part, for:
- Services already purchased
- Work already completed
- Services that have been partially delivered
- Delays caused by client-side issues (e.g., failure to provide content, approvals, feedback)
Once payment is made, it is considered confirmation of your commitment to proceed, and funds are immediately allocated to resources, planning, and project execution.
3. Cancellation by Client
If you decide to cancel a service after work has started, no refund will be issued for work completed or resources allocated.
You will remain responsible for any outstanding fees for work already undertaken up to the point of cancellation.
4. Cancellation by Company
In rare circumstances, if Web Ninja Solutions Private Limited is unable to deliver a service due to internal reasons (e.g., unforeseen operational challenges), we reserve the right to cancel a project. In such a case, at our sole discretion, we may offer a partial or full refund based on the proportion of services not yet delivered.
5. Exceptional Cases
We understand that unforeseen circumstances can arise.
In rare and exceptional cases, we may — at our sole and absolute discretion — consider a partial refund.
To request consideration, you must submit a formal written request explaining the exceptional circumstances to contact@webninjasolutions.com.
However, submitting a request does not guarantee a refund.
6. Chargebacks and Disputes
Initiating a chargeback or payment dispute without first contacting us to resolve the issue is a breach of this Refund Policy and may result in immediate termination of all ongoing services, without refund, and potential legal action.
We encourage you to contact us directly if you experience any issues — we are committed to fair and respectful resolutions.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with the updated effective date.
Your continued use of our services after any changes signifies your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at: