Refund Policy

At Web Ninja Solutions Pvt. Ltd., we strive to deliver high-quality digital services and pre-built businesses that meet the unique needs of our clients. However, we understand that there may be situations where a refund is requested. This Refund Policy outlines the terms and conditions under which refunds will be provided for our services.

Company Information:
Web Ninja Solutions Pvt. Ltd.
CIN: U72900BR2020PTC046433
Email: contact@webninjasolutions.com
Phone: 6287265600
Reg. Address: FR 05, Fourth Floor, A Block, Ganga Vastu Vihar Phase 1, Muzaffarpur, Bihar
Corporate Address : SHOP AT PLOT NO- 26 KH-24/22 24/23, SUNDER VIHAR-II, Opp. Metro 874A, Dwarka Sector-15, New Delhi

1. Services Eligible for Refund

We offer refunds only under specific circumstances for certain services:

• Pre-Built Digital Businesses:
  Due to the nature of pre-built digital businesses (such as blogs, eCommerce stores, and SaaS platforms), which include intellectual property, digital assets, and potential proprietary information, all sales of these businesses are final and non-refundable. Please ensure you fully review the business before purchase.
• SEO and Marketing Services:
  For ongoing services like SEO, content creation, or social media marketing, we offer refunds for the first month of service if you are dissatisfied with our initial work and results. To request a refund, you must notify us in writing within 14 days of service initiation. After the first month, all payments are non-refundable due to the time and resources invested in delivering these services.
• Web Development Services:
  Refunds for web development services will only be considered if the project has not yet started, and you request the refund within 7 days of payment. Once the development work begins, refunds are no longer available, as substantial time and effort go into the custom development process.

2. Conditions for Refunds

To qualify for a refund:

• You must request the refund within the specified time frame as outlined for each service.
• The reason for the refund must be clearly stated, and we will assess the situation on a case-by-case basis.
• Refunds will not be provided for dissatisfaction due to a failure to understand the service scope or for changes in business strategy.

3. Non-Refundable Services

The following are non-refundable:

• Pre-Built Digital Businesses: All sales of pre-built businesses (blogs, eCommerce stores, SaaS platforms) are final.
• Completed Projects: Once a project (such as web development, content delivery, etc.) is completed, it is non-refundable.
• Customisation Work: Any custom work or additional features requested after the initial agreement are non-refundable once the work is completed.

4. Requesting a Refund

To request a refund, please follow these steps:

• Email us at contact@webninjasolutions.com with the subject line “Refund Request.”
• Include your name, the service purchased, and the reason for your refund request.
• We will review your request and respond within 7 business days to inform you whether your request is approved or denied.

5. Refund Process

• If your refund request is approved, we will process the refund to your original method of payment within 10 business days.
• You will be notified via email once your refund is processed.

6. Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time, and any changes will be effective immediately upon posting on our website. Please review this page periodically to stay informed about any updates.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us:

• Email: contact@webninjasolutions.com
• Phone: 6287265600
• Address: FR 05, Fourth Floor, A Block, Ganga Vastu Vihar Phase 1, Muzaffarpur, Bihar

---

This Refund Policy is designed to protect both your business and your clients by clearly outlining the terms for refunds. Let me know if any adjustments are needed!